Learn how DXC can support you through your recovery
As a specialist provider of workers compensation services, we understand your needs and obligations. Our priority is to ensure your claim is managed to the highest standard.
The below information is available to support you through the various phases of the injury management process.
If you're injured at work, it's important to tell your employer immediately. They should provide first aid if it's appropriate, and help you seek medical treatment.
Your employer must notify their claims service provider of the injury or significant illness within 48 hours.
In the event that your employer hasn't notified their claims service provider of your injury, you or your representative (eg. family member, doctor) may notify them on your behalf. If you have any questions or are unsure which claims service provider to lodge your claim with, you or your representative can contact us or ask your employer.
If you've had time off work and/or medical treatment, we will contact you, your employer, and if necessary, your doctor to determine how best to support your recovery.
The following information is required when you notify DXC of an injury:
This form is for injured workers to fill out and submit a work-related injury claim.
Download the Worker’s Injury Claim Form and once completed submit to your employer.
DXC will provide you with a claim number once your injury has been reported.
This number should be used on all correspondence relating to your claim and shared with your treatment providers.
A Certificate of Capacity is the primary communication tool between you and your medical support team.
Having it will ensure your recovery needs are communicated accurately to the rest of their support team, including your employer, your case manager and any other key stakeholders.
Completing the Certificate of Capacity will also help ensure:
To lodge a Certificate of Capacity email DCM-Certificates@dxc.com
More information about the RTW process after a work related illness or injury is available here.
You may be entitled to reimbursement of medical and like expenses related to your injury. Click for details on claiming treatment expenses.
Submit your medical and like invoices for reimbursement to DCM-Invoices@dxc.com
Important notes:
Your feedback is important to us.
Your nominated case manager is your first point of contact, alternatively you can contact the DXC team:
Phone: (03) 9947 6210
Email: DCM-Customer.Service@dxc.com
If you have a complaint, assistance is available to help you resolve it.
Click here to lodge a complaint or to find out more about WorkSafe's complaints management process.
The Privacy Policy covers the handling of personal and health information of third parties and its customers by DXC employees in the course of their employment.
