Modernise your operations to a digital business model with business process services that improve the customer experience, optimise business processes, lower costs and increase agility.
The right insurance ecosystem enabled by a digital insurance platform can accelerate the consumption of new technology and new data sources to support new products. It also provides an approach to transformation with the flexibility to respond quickly to future change.
13,000+ DXC business process experts support 225 customers in 100 countries
250M+ customer interactions managed each year in 28 different languages
13M insurance policies and contracts administered by DXC, and 80M loans processed annually
DXC is a licensed third-party administrator in the United States and Canada. In June 2021, DXC was granted an Australian Financial Services (AFS) license to deliver claims handling and settlement services aligning with the Australian Securities and Investment Commission (ASIC) obligations and requirements.
Our DXC Connect customer experience program offers opportunities for insurance customers from around the world to engage with other members of the DXC Insurance Software and BPS ecosystem. Through these meaningful gatherings, the DXC community shares feedback and insights and learns valuable industry and product information.
“With the respective commitments of DXC, Lloyd’s and the entire London market, we have the capabilities to transition to a single platform solution that will provide automated processing and accounting for the market, a substantial reduction in operating costs, and offer customers a much faster, better service.”
John Neal
CEO
Lloyd’s
DXC Technology hosted events in London to help insurance customers evolve their modernization strategy and prepare for Lloyd’s Blueprint Two adoption. DXC executives also reaffirmed their customer commitment to providing Blueprint Two Transitional Services together with options for digital enablement via a new service, DXC Assure Market Link. This SaaS offering is designed to enable brokers and commercial and specialty carriers to preserve their investment in existing DXC applications.
DXC Technology has been named a Leader, the highest designation possible, in Everest Group’s PEAK Matrix for Digital Claims in Property and Casualty (P&C) Insurance Solution Provider 2023 report. This report assessed 17 digital P&C claims solution providers across key capabilities. DXC was named a Leader based on its vision, customer experiences, capabilities and key investments and partnerships in the digital claims area.
DXC Insurance BPaaS and BPO services help you optimise and transform your operations, lower costs, increase agility and open new channels for growth. Our people, technology and best practices improve and automate highly complex business processes across front, middle and back offices — while facilitating customer experience transformation.
We modernise your operations with digital capabilities, agile processes and data-driven insights to help you achieve better outcomes, greater operational efficiency and faster growth. Tap into our deep experience in insurance, banking, and finance and accounting, and rely on our hybrid, digital-first contact centers to unify your end-to-end business processes.
Discover how to tackle technical debt as part of your modernisation efforts.
Explore Reframing Technical Debt
Read the DXC Leading Edge research report Embracing modernisation: from technical debt to growth
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